Truckfile Digital Recording Systems Making Life Easier for Hauliers

Haulage companies, like most businesses, thrive on being able to receive and respond quickly to accurate data. Logistics managers are always on the lookout for anything that can help them source and react to information about their business. The new Truckfile digital recording system has the potential to change the way fleets are managed. Read on to find out more about this new technology.
What is Truckfile?

Truckfile offers haulage companies an integrated means of managing their fleets. Its simple display means managers can view all relevant information with just a glance.

And there’s a lot of information to view. Any defects and alerts are logged, along with on-the-road information. The linked app allows technicians to enter data as easily as they would with a pen and paper, but with the added benefit that everything is automatically uploaded to a central storage hub.

What’s more, all this updates in real-time, meaning firms can view and address problems as soon as they arise.

What can it Record?

The system’s developers pride themselves on its ability to record and store a vast range of information.

Haulage companies using the system can record:

• All vehicle safety checks and workshop inspections. • Details of any job, from start to finish. • Allocation of jobs to technicians or drivers. • Drivers’ walkaround checks.

How can it Help?

The biggest selling point is that the system captures all this information easily and stores it in one place. These electronic files are easily searchable and avoid many of the pitfalls of keeping physical copies. Issues like storage space, perishability and difficulty finding information could become problems of the past for haulage companies.

Herefordshire-based firm ABE Transport recently switched to the system, and their response has been very positive. Compliance manager Jeff Pryce was especially enthusiastic. ‘I love it’, he said. ‘I have full visibility of everything that happens.I can see when jobs are being started and follow them right through to completion, while all the relevant records are updated automatically.’

Pryce also praised the ease of searching, noting that nothing is further away than the click of a button.

What do Workers Think?

Of course, haulage companies rely on workers in a variety of different areas to keep their business running. Many managers are rightly sceptical of new technologies that promise to make life easier and wind up confusing and frustrating frontline staff.

Thankfully, this doesn’t seem to be an issue in this case. Concerns about practicality led ABE to request a second demonstration, this time including workers from all areas of the company. This project met with overwhelming success, with all involved impressed with the new system’s functionality.

It seems that Truckfile has a lot to offer haulage companies. Its intuitive interface puts everything managers need at their fingertips and its ease of use enables drivers and technicians to input data quickly and easily. Pryce says ABE is looking to extend its use of the technology, noting the potential to use it for billing third-party work and even get detailed breakdowns of cost per vehicle.

In an industry that moves fast, managers would be well advised not to fall behind with this new technology.

Author Plate

Norman Dulwich is a Correspondent for Haulage Exchange, the leading online trade network for the road transport industry. Connecting professionals across the UK and Europe through their website, Haulage Exchange provides services for matching haulage companies or self-employed drivers with jobs in road transport and haulage work. Over 5,400 member companies are networked together through the Exchange to fill empty capacity, get new clients and form long-lasting business relationships.

Keeping Track of Industry Talent in Logistics Conference

With just a couple of months until the next Talent in Logistics Conference, now is a good time to think about buying your tickets. This event is aimed at bringing people working in the logistics industry together, and the conference is geared towards celebrating the incredible talent we are so lucky to have across the board.
On 27 June this year, Marshall Arena in Milton Keynes will come alive with exhibitions, competitions and the all-important awards ceremony, which is held at the Hilton DoubleTree. For anyone with a career in freight forwarding or haulage who is dealing with subcontract transport workers, this conference is an event that should have a firm place on their annual calendar.

What’s On?

Now in its third year, this conference offers the opportunity for all kinds of operational professionals in logistics to get together, share knowledge, catch up with news and listen to seminars given by significant industry leaders.

The highlight is the awards ceremony, which reflects one of the main aims of the event: to provide a platform for recognising and rewarding people in all aspects of our industry and along every link in the supply chain.

This year, new categories have been introduced with the intention of highlighting teams and organisations, rather than just individuals who stand out. Teams that continually go that extra mile to make a difference will be acknowledged. Winners of all categories will be announced at the black tie event at Hilton DoubleTree, where there will be a celebrity host, a drink’s reception and a dinner. The evening will finish late and there will be lots of entertainment and dancing.

Also hosted on the day are the live finals of the Forklift Operator of the Year and the LVG Driver of the Year competitions. Employees fight hard to get through initial heats and regional contests to reach the finals, which promise to be a fantastic display of skill and expertise.

The Importance for Fleet Managers

Recruitment in our business can be difficult so it is very important to stay up to date with the best practice methods of attracting talent. Subcontract transport work requires so many different skills and, as a manager, you need to be aware of how to recruit skilled individuals who you can develop and engage. The conference has three different theatres, Attract, Develop and Engage, each one filled with information and insights for any manager or trainer to take on board and deliver back to their teams.

In just one day you have the chance to glean so much. Take time out of the office and invest it in everything this event has to offer. You won’t regret it and you will leave feeling more competent in how to deal with recruitment and training… and ultimately keep your business moving successfully into the future.

Author Plate

Norman Dulwich is a Correspondent for Haulage Exchange, the leading online trade network for the road transport industry. Connecting professionals across the UK and Europe through their website, Haulage Exchange provides a valuable service to subcontract transport work, matching loads with available vehicles. It is now the fastest growing Freight Exchange in the UK.

Customer Survey Reveals Interesting Figures about Technology Solutions

There have been two significant findings from Paragon Software Systems’ annual UK customer survey. The first: integrated technology systems are being used ever more frequently in the courier industry to overcome various business pressures. The second: the transport sector is still struggling to recruit new drivers, and the skill shortage is now the biggest challenge that the industry is facing.
A Growing Concern

Delivery businesses have been struggling to recruit for the last three years. Statistics from the survey show that since 2017, there has been a significant 62% increase in respondents stating that the lack of drivers is impacting their business. This year, over half of the respondents (55%) agreed to the statement, whereas in 2018 the figure was slightly lower at 46%.

Some other issues were highlighted in the survey, and drivers were asked whether these factors were of concern. Some 13% agreed that transport costs were an issue and 12% saw the Brexit debate as a contributing factor. Urban transport restrictions were less of a concern, at 7%.

Technologies to the Rescue

Although there are still industry concerns, it has been found that many courier drivers are looking to telematics and other technological planning systems to overcome these problems. Nearly all respondents (97%) claimed to use some kind of telematics solution, whether it was to plan and schedule timings or simply map out delivery routes.

The most common technology systems in use at the moment are vehicle tracking (95% of fleets use this) and proof of delivery (over half use this). Other solutions include various workforce management applications, vehicle cameras using 4G and live temperature monitoring. Courier companies and owner drivers using these kinds of resources are able to benefit from real-time performance data, allowing them to figure out the best ways to run their businesses and make their operations more efficient.

Why Change?

Many businesses have chosen to invest in new telematics systems as a result of industry pressures. The survey showed that some of the biggest transport planning pressures came from customers – these included the demand for more accurate delivery time windows as well as more frequent communications and proof of delivery. Other pressures such as the need to maximise the utilisation of available drivers has also had an effect.

The courier industry continues to evolve as customer demands become more challenging and technologies become more reliable. The Managing Director of Paragon Software Systems, William Salter, stated that the survey’s results “suggest the road transport sector faces another tough year, with a number of continuing challenges that are compounded by the current economic and political uncertainty.”

There is hope that integrated technology solutions will eventually result in better customer communications, resource utilisation and real-time fleet visibility, but with various uncertainties still looming, only time will tell.

Author Plate

Norman Dulwich is a correspondent for Courier Exchange, the world’s largest neutral trading hub for same day courier work in the express freight exchange industry. Numerous transport exchange businesses are networked together on their website, trading jobs and capacity through what is now the fastest growing Freight Exchange company in the UK.